Privacy Policy / Refund Policy

Cancellation of bookings and cancellation policy differs for each product or service. When you make a booking, kindly view terms & conditions of each product or service, which reflects the cancellation, refund with booking terms & conditions. You can cancel the purchased product or service online at our website - www.holidaysfever.com. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation of your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.

You can cancel the purchased product or service online at our website - www.holidaysfever.com. If you find difficulty in cancelling, you can get the same cancelled by calling our customer care team. Cancellation at your request may require a minimum processing time, subject to specific terms and conditions applicable to the type of product or service booked & purchased.

There may be a full cancellation penalty on the products or services booked and purchased, which are non-utilized or cancelled after the cancellation deadline mentioned in the terms and conditions, while making the purchase.

You agree to bear the full cost of any booking, cancellation and administration fees for any products or services booked but not utilized for any reason. In some cases, Holidays Fever Tours and Travels may charge cancellation or amendment fees in addition to those imposed by travel service providers.

‘Holidays Fever Tours and Travels’ reserves the right to decline any booking or purchase for any reason and shall not be held liable for any resulting claims of losses, damages or compensation. In such an event, Holidays Fever Tours and Travels shall refund to you all unutilized money collected from you for that purchase.

For bookings and purchases, which have already been paid by you, when cancelled, refunds will be made (based on the refund policy, mentioned in terms and conditions, while making the booking or at the time of purchase). For air ticket, it may take between 30-45 working days and for the hotels it may take between 10-15 working days for the amount to get credited into your account. Refund policies may vary for every product and service.

Date of booking to 30 days before check-in the cancellation charges will be 25% of the package cost.
30 to 15 days before check-in the cancellation charges will be 50% of the package cost.
15 to 7 days before check-in the cancellation charges will be 75% of the package cost.
Less than 7 days before check-in Total amount will be forfeited and no refund shall be given.
No show - Total amount will be forfeited and no refund shall be given.
Cancellation Policy is subject to change. It's purely depends upon the cancellation policy of respective hotels. In Peaks seasons, some hotels may charge 100% cancellation. Refunds normally take 10 working days after the cancellation request has been raised & transferred electronically to your bank account. The preceding refund timeline is a guide for your reference only and shall not be binding upon Holidays Fever Tours and Travels .

Duplicate bookings

You agree that multiple duplicate bookings for the same traveler(s) are not allowed and may result in damage and loss to Holidays Fever Tours and Travels which you will bear in full.

Products & services

Products & service statements on this website are for general descriptive purposes only and not all the products or services are available in every state or country. You can send us an inquiry by clicking our contact us or send query section, we will provide you with the details regarding terms & conditions, exclusions, products and services applicable to you. Please note the products and services that can be booked and purchased on the website.

1: Hotels- When you make a hotel booking on the website, kindly go through the fact sheet with the terms and conditions carefully to ensure the amenities present in the hotel or the category of the hotel is as per your requirement. ‘Holidays Fever Tours and Travels’ keeps updating the fact sheets with the terms and conditions of the hotels, however, it is dependent on the hotel to provide us with the updated information. Renovation of hotels is normally undertaken at the sole discretion of hotels and not necessarily is informed to us. In case of any disputes, Holidays Fever Tours and Travels shall not be held liable for any disruption in information.

2: Sightseeing Tours- There is a choice of seat in coach (SIC) sightseeing and private sightseeing tours. Seat in coach tours / transfers may have a waiting time at the airport / hotels. Seat in coach tours is as per the fixed timings and does not allow you to stop at any site of interest to you, which are not a part of the program, as seat in coach tours are fixed with a schedule. You have to make a choice according to your requirement and budget. Entrance fees at the monuments or places of interest are not included in the sightseeing tours unless and until specified.

3: Airlines- There is a choice to book low cost airlines and full service airline options. Low cost airlines do not have all the services on board in the flight, so kindly choose the airlines carefully and please read the terms & conditions/cancellation policy before making any purchase of the airline ticket. There are paper tickets/e-tickets that will be issued to you and both are valid to travel by the airlines. With e-tickets, there is a mandatory requirement of the original identity photo card for you to carry and show at the check-in counter of the airport. ‘Holidays Fever Tours and Travels’ is only an intermediary party and hence takes no responsibility in case of any delay, change in route or cancellation of the flight due to any reasons.

4: Holidays- Kindly read the terms & conditions with the inclusions, package itinerary and other details before making any purchase of the holiday packages. In case if the package is not as per your requirement or suits your needs, we can also customize the same for you. Kindly click on the send query of the website with all the details like hotel category, no. of nights, no. of Pax, destinations would like to visit, etc. and our customer care team will get back to you with the package.

5: Car Rental (Self Drive Or Chauffeur Drive)- Please read the terms & conditions before making any purchase of this service. ‘Holidays Fever Tours and Travels’ takes no responsibility in case of any breakdown of the car or the quality of the car is not up to the level and delays due to bad traffic conditions, any penalty due to speed by the driver or by yourself, etc.

Delivery of products & services

1: Hotels- When a hotel booking is made and purchased on the website, it gives an instant confirmation after the payment is made complete and you will receive the hotel confirmation voucher in your mentioned e-mail ID. Voucher gives details about the hotel address, telephone number, hotel confirmation number, meal plan, payment details, supplier details, other relevant, important information etc. Voucher is to be given to the hotel at the check-in counter.

2: Sightseeing Tours- When a sightseeing tour is booked and purchased online, an instant confirmation voucher is issued and you will receive the same in your mentioned e-mail ID after the payment is made complete. Voucher gives details about the pick-up time, pick-up point, the date of the sightseeing tour, supplier details, payment details, other relevant, important information etc. There is a choice of seat in coach (SIC) sightseeing and private sightseeing tours. Seat in coach tours/transfers may have waiting time at the airport/hotels.

3: Airlines E-Tickets- An e-ticket is a paperless electronic document with a unique confirmation number given to passengers in place of paper tickets. Passengers are required to produce the unique confirmation number printout at the airline check-in counter to get the boarding pass. How to receive an e-ticket? After the complete payment is made online via credit/debit or any other payment card, your e-ticket details will be mailed to you at your email address mentioned at the time of making the purchase. In case if you don't have an email address, the details will be given to you over the phone or you can come to pick up your e-ticket from our office or directly from the airline’s counter at the airport by giving them the unique confirmation number – PNR

4: Paper Tickets- Some of the airlines are still issuing paper tickets. You will receive the booking confirmation number immediately after you have made full payment online. All the paper tickets will be dispatched to the delivery address mentioned at the time of making the purchase. It takes 3 working days to receive the paper ticket at your address from the day of making the purchase. Holidays Fever Tours and Travels would not be responsible in case if the customer is not present at the address at the time of delivery.

5: Holidays- Holiday packages take minimum 24 hours in getting the confirmation, once the payment is made online on the website, our customer care team will get in touch with you and will mail you the confirmation vouchers along with the day to day program at the e-mail address mentioned by you at the time of making the purchase or in case if there is no e-mail ID, vouchers will be delivered at your address within 3 working days at no additional cost. Holidays Fever Tours and Travels would not be responsible in case if the customer is not present at the address at the time of delivery.

6: Rail And Cruises- When a rail or cruise booking is made and purchased on the website, it gives an instant confirmation after the payment is made complete and you will receive the rail confirmation ticket or cruise voucher in your e-mail ID mentioned at the time of making the purchase. If you don't have an e-mail ID, you can call our customer care team and can get the same collected from our office or it can also be delivered at your doorstep at an additional cost.

7: Car Rental (Self Drive Or Chauffeur Drive)- It takes minimum 4-5 hours for the car rental confirmation. Once the payment is made online, our customer care team will get in touch with you and give you the confirmation details over the phone and will also email you the confirmation voucher.

Third party travel service providers

You may be bound by the terms and conditions imposed by the travel service providers for whom ‘Holidays Fever Tours and Travels’ acts as an agent, including conditions of carriage, refund and cancellation policies of airlines, cruise lines, car rental companies, hotels, vacation rentals, etc.

Terms & conditions for product & services

Some of the products and services have special governing terms & conditions, which shall apply in addition to the terms and conditions mentioned separately for each product and service. It is important that you read the obtain information related to these specific products and services as they may contain exclusions of limitations of liability and other terms and conditions, including restrictions on amendment or cancellation. Some of these terms and conditions of specific products and services shall include the terms and conditions found on your screens and when using any part of this website.

Jurisdiction

In the event of any dispute, the dispute shall be referred to the sole arbitrator to be appointed by Holidays Fever Tours and Travels in Chandigarh and the matter shall be subjected to the jurisdiction of Chandigarh courts only.

Passport, visa & health requirement

It is a mandatory requirement for most of the countries; foreign nationals coming into the country must hold a passport with a validity of minimum 06 months. Visa and health regulations are different from country to country. It is the sole responsibility of an individual traveler to ensure the submission of complete documentation and medical requirements to the country embassy/consulate they are visiting. ‘Holidays Fever Tours and Travels’ takes no responsibility in any rejections or declining of the visa issuance due to any reasons.

‘Holidays Fever Tours and Travels’ reserves the right to decline any booking or purchase for any reason and shall not be liable for any resulting claims for losses, damages or compensation. In such an event, Holidays Fever Tours and Travels shall refund to you all the unutilized payment collected after deducting the booking fee/administration charge/cancellation charges (if applicable) for that purchase.

Content submission

Holidays Fever Tours and Travels, enable users to submit, post, exchange, transmit or make available for inclusion information, ideas, opinions, images, photos or other materials (collectively "content"). You agree that responsibility for all the content made posted or available on Holidays Fever Tours and Travels is your responsibility. Holidays Fever Tours and Travels, its partners, affiliates, subsidiaries or employees shall in no way be held liable and responsible for any content posted by you or any third party. Holidays Fever Tours and Travels at its discretion can refuse to post or remove the contents posted by you for any reason, including, without limitation, violation of these terms or if it is otherwise deemed to be unlawful or objectionable.

When the content is posted by you, you give permission without any charges to Holidays Fever Tours and Travels an unrestricted license to use, copy, modify, reformat, translate, display publicly, republish whole or part of the content for any purpose of commercial use or in connection with any other services offered or in promotion by Holidays Fever Tours and Travels.

You also confirm that you have all rights to license the content you posted on the website for the purposes mentioned above.

Use of the Website -Visitors/Users of this website hereby agree upon following terms:

Information/ experience posted by you on Holidays Fever Tours and Travels is true, accurate, current and complete and it is not a biased opinion for any reason due to personal enmity.

If you have an HF account, you will safeguard your account information and will supervise and be completely responsible for any use of your account by anyone other than you.

You must be 13 years of age or older in order to register for an account and contribute to our website. HF does not knowingly collect the information of anyone under the age of 13. HF retains sole right and has sole discretion to deny access to anyone to this website and the services we offer, at any time and for any reason, including, but not restricted to, for violation of this agreement.

Prohibited Activities on the Site

The content and information related to messages, data, information, text, music, sound, photos, graphics, video, maps, icons, software, code or other material on this website, as well as the infrastructure used to provide such content and information, becomes proprietary rights of Holidays Fever Tours and Travels. You agree that the information posted by you is true and complete to your knowledge and is not biased. You also agree not to:

Use this website or its contents for any commercial purpose Access, monitor or copy any content or information of this website using any robot, spider, scraper or other automated means or any manual process for any purpose without our written permission Violate the restrictions in any robot exclusion headers on this website or bypass or circumvent other measures employed to prevent or limit access to this website. Take any action that imposes, or may impose, in our discretion, an unreasonable or disproportionately large load on our infrastructure. Deep-link to any portion of this website for any purpose without our express written permission; or "Frame", "mirror" or otherwise incorporate any part of this website into any other website without our prior written authorization.
Attempt to modify, translate, adapt, edit, decompile, disassemble, or reverse engineer any software programs used by Holidays Fever Tours and Travels in connection with the website or the services

Reviews, comments

Holidays Fever Tours and Travels aim is to update travelers by real time experiences of other travelers. We are thankful to our visitors for writing their experiences on this site. Please be informed that after posting content on this website in any way, including any review, questions, comments, suggestions, ideas, etc., you grant Holidays Fever Tours and Travels and its affiliates a nonexclusive, royalty-free, perpetual, transferable, irrevocable and fully sub licensable right to- (a) Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such submissions throughout the world in any media and (b) Use the name that you submit in connection with such submissions. You acknowledge that Holidays Fever Tours and Travels may choose to provide attribution of your comments or reviews at our discretion. You further grant Holidays Fever Tours and Travels the right to pursue at law any person or entity that violates your or Holidays Fever Tours and Travels rights in the submissions by a breach of this agreement. You also acknowledge and agree that all content submitted/posted on the website by you are non-confidential and non-proprietary once it is posted. ‘Holidays Fever Tours and Travels’ has just provided interactive areas on the site as a platform for discussions, but at the same time all the visitors of Holidays Fever Tours and Travels are solely responsible for the use of interactive areas of the site and are using at their own risk.

All the visitors and user of www.holidaysfever.com undertakes not to place/upload/transmit, store, create-

1. Any message, data, information, content, music, sound, photos, graphics, code or any other material that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable. Content that would constitute, encourage or provide instructions for a criminal offense, violate the rights of any party, or that would otherwise create liability or violate any local, state, national or international law. Content that may infringe any patent, trademark, trade secret, copyright or other intellectual or proprietary right of any party.
Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including Holidays Fever Tours and Travels.
Unsolicited promotions, political campaigning, advertising, contests, raffles, or solicitations. Private information of any third party, including, without limitation, surname (family name) addresses, phone numbers, email addresses, social security numbers and credit card numbers.
Viruses, corrupted data or other harmful, disruptive or destructive files Content that is unrelated to the topic of the interactive area(s) in which such content is posted; or Content or links to content that, in the sole judgment of Holidays Fever Tours and Travels, (a) violates the previous subsections herein, (b) is objectionable, (c) which restricts or inhibits any other person from using or enjoying the interactive areas or the site, or (d) which may expose Holidays Fever Tours and Travels or its affiliates or its users to any harm or liability of any type
‘Holidays Fever Tours and Travels’ takes no responsibility and assumes no liability for any content posted, stored or uploaded by you or any visitors/third party, or for any loss or damage. Holidays Fever Tours and Travels is not liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter. ‘Holidays Fever Tours and Travels’ has just provided an intractive platform and is not liable for any statements, representations or content provided by its users in any public forum, personal home page or other interactive area. ‘Holidays Fever Tours and Travels’ reserves the sole right to remove, screen or edit without notice any content posted or stored on the site at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any content you post or store on the site at your sole cost and expense.
If it is determined that you retain moral rights (including rights of attribution or integrity) in the content, you hereby declare that- (a) You do not require that any personally identifying information be used in connection with the content, or any derivative works of or upgrades or updates thereto; (b) You have no objection to the publication, use, modification, deletion and exploitation of the content by Holidays Fever Tours and Travels or its licensees, successors and assigns; (c) You forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the content; and (d) You forever release Holidays Fever Tours and Travels, and its licensees, successors and assigns, from any claims that you could otherwise assert against Holidays Fever Tours and Travels by virtue of any such moral rights.

Any use of the interactive areas or other portions of the site in violation of the foregoing violates these site terms and may result in, among other things, termination or suspension of your rights to use the interactive areas and/or the site. In order to cooperate with legitimate governmental requests, subpoenas or court orders, to protect Holidays Fever Tours and Travels systems and customers, or to ensure the integrity and operation of Holidays Fever Tours and Travels business and systems.

Holidays Fever Tours and Travels may access and disclose any information it considers necessary or appropriate, including, without limitation, user profile information (i.e. Name, email address, etc.), IP addresses and traffic information, usage history, and posted content. Holidays Fever Tours and Travels bag's may right to disclose any such information shall take precedence over any terms of Holidays Fever Tours and Travels bag's privacy policy. Holidays Fever Tours and Travels suggest to all its visitors and users of the site/passengers to investigate and whether the review/content placed is correct or just an opinion. Holidays Fever Tours and Travels will not be responsible for any wrong information placed on the site is not accountable for damages or losses that may result from travel to such destinations.

Liability Disclaimer

The content, information, software, products, and services published on this website may include inaccuracies or errors. Holidays Fever Tours and Travels, its subsidiaries/parent company and corporate affiliates, do not guarantee the accuracy of, and disclaim all liability for any errors or other inaccuracies relating to the information and description of the hotel, air, cruise, car and any other travel products displayed on this website (including, without limitation, the pricing, photographs, list of hotel amenities, general product descriptions, etc.).

‘Holidays Fever Tours and Travels’ makes no representations about the suitability of the information, software, products, and services contained on this website for any purpose, and the inclusion or offering of any products or services on this website does not constitute any endorsement or recommendation of such products or services by the Holidays Fever Tours and Travels. All such information, software, products, and services are provided "as is" without warranty of any kind.

Holidays Fever Tours and Travels disclaim all warranties and conditions that this website, its servers or any email sent from Holidays Fever Tours and Travels, are free of viruses or other harmful components. Holidays Fever Tours and Travels hereby disclaims all warranties and conditions with regard to this information, software, products, and services, including all implied warranties and conditions of merchantability, fitness for a particular purpose, title, and non infringement.

In no event shall Holidays Fever Tours and Travels (its officers, directors and affiliates/partners) be liable for any direct, indirect, punitive, incidental, special, or consequential damages arising out of, or in any way connected with, your access to, display of or use of this website or with the delay or inability to access, display or use this website (including, but not limited to, your reliance upon opinions appearing on this web site; any computer viruses, information, software, linked sites, products, and services obtained through this website; or otherwise arising out of the access to, display of or use of this website) whether based on a theory of negligence, contract, tort, strict liability, or otherwise, and even if Holidays Fever Tours and Travels has been advised of the possibility of such damages.

The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of Holidays Fever Tours and Travels.

Indemnification

You agree to defend and indemnify Holidays Fever Tours and Travels and its affiliates and any of their officers, directors, employees and agents from and against any claims, causes of action, demands, recoveries, losses, damages, fines, penalties or other costs or expenses of any kind or nature including but not limited to reasonable legal and accounting fees, brought by third parties as a result of:

  • Your breach of this agreement or the documents referenced herein;
  • Your violation of any law or the rights of a third party; or
  • Your use of this website.

Links to third-party sites

This website may contain hyperlinks to websites operated by parties other than Holidays Fever Tours and Travels. Such hyperlinks are provided for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites.

Currency converter

Currency rates are based on various publicly available sources and should be used as guidelines only. Rates may not be verified as accurate and actual rates may be different from what is being displayed. The information supplied by this application is believed to be accurate, but Holidays Fever Tours and Travels, and/or its affiliates do not warrant or guarantee such accuracy. When using this information for any financial purpose, we advise you to consult a qualified professional to verify the accuracy of the currency rates. We do not authorize the use of this information for any purpose other than your personal use and you are expressly prohibited from the resale, redistribution, and use of this information for commercial purposes.

Copyright and trademark notices

All contents of this website are: Holidays Fever Tours and Travels all rights reserved. Holidays Fever Tours and Travels are not responsible for content on websites operated by parties other than Holidays Fever Tours and Travels. Holidays Fever Tours and Travels, logo and Holidays Fever Tours and Travels family - cartoon characters and all other product or service names or slogans displayed on the site are registered and/or common law trademarks of Holidays Fever Tours and Travels, and/or its suppliers or licensors, and may not be copied, imitated or used, in whole or in part, without the prior written permission of Holidays Fever Tours and Travels or the applicable trademark holder.

In addition, the look and feel of the site, including all page headers, custom graphics, button icons, and scripts, is the service mark, trademark and/or trade dress of Holidays Fever Tours and Travels and may not be copied, imitated or used, in whole or in part, without the prior written permission of Holidays Fever Tours and Travels. All other trademarks, registered trademarks, product names and company names or logos mentioned in the site are the property of their respective owners. Reference to any products, services, processes or other information, by trade name, trademark, manufacturer, and supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by Holidays Fever Tours and Travels.

Other logos and product and company names mentioned herein may be the trademarks of their respective owners.

You agree that all claims you may have against Holidays Fever Tours and Travels arising from or relating to the site must be heard and resolved in a court of competent subject matter jurisdiction located in Chandigarh India. Use of this website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including, without limitation, this paragraph.

You agree that no joint venture, agency, partnership, or employment relationship exists between you and Holidays Fever Tours and Travels and/or affiliates as a result of this agreement or use of this website.

Our performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement limits our right to comply with law enforcement or other governmental or legal requests or requirements relating to your use of this website or information provided to or gathered by us with respect to such use. To the extent allowed by applicable law, you agree that you will bring any claim or cause of action arising from or relating to your access or use of this website within two (2) years from the date on which such claim or action arose or accrued or such claim or cause of action will be irrevocably waived.

If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remaining provisions in the agreement shall continue in effect.

This agreement (and any other terms and conditions referenced herein) constitutes the entire agreement between you and Holidays Fever Tours and Travels with respect to this website and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between the customer and Holidays Fever Tours and Travels with respect to this website. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form.

Fictitious names of companies, products, people, characters, and/or data mentioned on this website are not intended to represent any real individual, company, product, or event.

Any rights not expressly granted herein are reserved.

Service help

For answers to your questions, you can write to us at: [email protected]